Covid-19 Update from the Private Client Team

21st Dec 2020

In the Private Client team at Rogers & Norton we have adapted our working practices to ensure that you can continue to access our services throughout 2020 and will continue to do so as the situation with Covid develops.

Deputyship

We are contactable using our normal telephone numbers and email addresses supplied via our website and our main switchboard is continually manned. We will be happy to assist you with every private client need. We are pleased to note that throughout 2020 and both “lockdown” periods we have been able to offer our Wills and Last Power of Attorney services with our experienced staff. We note that anxiety levels are high with our clients and are more than happy to discuss individual needs and requirements with you to ensure that the delivery of our services are in the safest possible manner.

Where possible we are continuing to arrange telephone or video calls which have proven to be highly efficient as a source of taking instructions and then where possible will always see clients in a Covid-secure manner for the signing of documents.

We understand that telephone or video calls may not always be suitable in certain circumstances. We pride ourselves in adapting to each individual client and are able to use a dedicated meeting room which is isolated from the rest of the practice and is thoroughly sanitised after each use and ready for our clients.

Alternatively for signing Wills or Lasting Powers of Attorney we are also happy to attend you at your property without entering your property and whilst maintaining a safe distance to allow you to execute your Wills or Lasting Powers of Attorney.

We have been able to continue to advise clients in hospital and in care homes even with restricted access by working with the establishment to ensure all parties remain safe. We will continue to assist all our clients where possible and whilst maintaining the safety of both the client, their family and our staff.

Please contact us at our Norwich office on 01603 675645 or our Attleborough office on 01953 458162 where we can discuss any of yours or your family’s requirements.

Rogers & Norton would like to thank you for your support and understanding during this time.