Dementia Friendly Norwich

13th Jun 2017

Rogers & Norton have recently taken the first steps in joining the Norwich City Dementia Action Alliance. Thirteen staff and directors took part in a presentation from Mark Johnstone, the Community Relations Manager at Home Instead Senior Care, so they could gain a clearer understanding of how Dementia can impact on people, their families and the people they come into contact with on a daily basis. Mark was also able to outline how we could adapt our premises and documentation, quite simply, to meet the needs of our more vulnerable clients.

This is just the first stage of an ongoing process to help raise awareness of Dementia, together with the companies we deal with and the clients that we help. More staff will be undergoing the training in the coming weeks and months, as we work to support the aims of the Action Alliance and fulfil the pledges we will be setting out in the near future.

The meeting also highlighted the need to raise awareness of the legal consequences of the illness. Having a Will or Lasting Power of Attorney in place will allow the control of property and possessions and also give a choice on how they are dealt with – this in turn gives the reassurance of knowing that any wishes will be respected if decision making becomes difficult in the future.

Mark Hambling, Director at Rogers & Norton commented “The incidence of dementia is increasing – with an ageing population and one in fourteen people over the age of sixty five now living with one of the various types of the disease we believed that it was important for all the staff to learn more on the impact that the illness can have.

Many of our departments are dealing with clients with the varying types of dementia on a day to day basis, so having an expert who was able to come to talk to us in the office was really useful.

Unfortunately we regularly encounter clients who haven’t taken the necessary steps to ensure that they and their families are able to maintain control of their decision making – meaning that legal transactions can become complicated and expensive. It’s really important to review the need for Lasting Power of Attorney or a Will on a regular basis”

If you have any queries or concerns you can contact Laura Rumsey or Barbara Pond from our Private Client team at or or on 01603 675645 and they will be pleased to help.